Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy explains how Pherone Pheromones (“Pherone,” “we,” “us,” or “our”) collects, uses, and shares personal
information when you visit our website, use our services, or use our ChatGPT app.
1) Scope
This policy applies to:
– Our website and online store (pherone.com)
– Our ChatGPT app (the “App”) that provides product information and recommendations
2) Information We Collect
A) Information you provide
– Contact details (e.g., name, email, shipping/billing address)
– Order details (e.g., items purchased, delivery preferences)
– Support communications (messages you send to us)
B) App inputs (when you choose to use the App’s guidance flow)
– Age range (optional)
– Product-line interest (e.g., men’s or women’s)
– Preference questions (e.g., social role / desired effect)
We collect only what is needed to provide recommendations.
C) Automatically collected information
– Device and usage data (e.g., IP address, browser type, pages viewed)
– Cookies and similar technologies
D) Payment information
Payments are processed by our payment providers. We do not store full payment card numbers.
3) How We Use Information
We use information to:
– Provide product recommendations and information
– Process and fulfill orders
– Provide customer support
– Improve our website and services
– Prevent fraud and secure our systems
– Comply with legal obligations
4) How We Share Information
We may share information with:
– Service providers (hosting, analytics, email, payments, shipping/fulfillment)
– Legal authorities if required by law
– A successor entity if our business is sold or transferred
When you use the ChatGPT app, OpenAI processes your conversation under its own policies. We only receive the information
our tools request for the stated purposes.
5) Your Choices
You can:
– Opt out of marketing emails (unsubscribe link or contact us)
– Disable cookies via your browser settings (some features may not work)
– Request access or deletion of your data (contact us below)
6) Data Retention
We keep information only as long as needed for the purposes above, unless a longer period is required by law.
7) Children’s Privacy
Our products are intended for adults. We do not knowingly collect personal information from children under 13.
8) Changes to This Policy
We may update this policy from time to time. The “Effective Date” above reflects the latest revision.
9) Contact Us
Pherone Pheromones
Email: info@pherone.com
Mailing Address:
Pherone
1800 Quality Drive NE
Wilson, NC 27893